TERMS & CONDITIONS
The fine print, in plain language.
Welcome to The Neat Shark™. These Terms & Conditions govern your use of our website and the purchase of products from our store.
By accessing or using our website, you agree to these Terms.
COMPANY INFORMATION
This website is operated by:
NEAT SHARK LIFESTYLE & COSMETICS TRADING – FZCO
IFZA Business Park, Building A1
Dubai Silicon Oasis
Dubai, United Arab Emirates
WEBSITE USE
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
You agree not to misuse the website, attempt unauthorized access, or interfere with its functionality.
PRODUCT INFORMATION
We strive to ensure all product descriptions, images, and pricing are accurate.
However, we do not guarantee that all information is completely error-free. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
ORDERS
When you place an order on our website, you agree that:
- All information provided is accurate
- Payment details are valid
- You are authorized to use the selected payment method
We reserve the right to refuse or cancel any order if fraud, misuse of promotions, or pricing errors are suspected.
PRICING & PROMOTIONS
All prices are listed in UAE Dirhams (AED).
Promotional offers, discounts, and bundles may be subject to additional terms and may be withdrawn or modified at any time without prior notice.
Discounts cannot be combined unless explicitly stated.
SHIPPING & DELIVERY
Delivery timelines, shipping fees and more are outlined in our Shipping & Returns Policy.
By placing an order, you agree to those terms.
RETURNS & REFUNDS
Our return and refund conditions are detailed in our Shipping & Returns Policy.
Due to hygiene and safety standards, opened or used cosmetic products cannot be returned unless defective.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, and branding elements, is the property of The Neat Shark and may not be used without permission.
LIMITATION OF LIABILITY
The Neat Shark shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Product results may vary depending on individual hair type and styling technique.
GOVERNING LAW
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes arising from the use of this website will be subject to the jurisdiction of UAE courts.
CONTACT
For any questions regarding these Terms & Conditions, please contact: support@theneatshark.com