PRIVACY POLICY

How we collect, use, and protect your information.

Last updated: March 2026


At The Neat Shark™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our brand.

What We Collect

INFORMATION WE COLLECT

Personal Information

Information such as your name, email address, phone number, and delivery address when you place an order, join our mailing list, or contact us.

Order Information

Details related to purchases made on our website, including products ordered, payment method, and transaction details.

Usage Data

Information about how visitors interact with our website, including pages visited, time spent on pages, and actions taken. This data may be collected through cookies, pixels, and analytics tools (such as Google Analytics and Meta Business).

Technical Data

Information such as browser type, device type, IP address, and operating system, which helps us improve website performance and security.

How We Use It

HOW WE USE YOUR INFORMATION

We use your information to
  • Process and fulfill orders
  • Deliver products and provide shipping updates
  • Send email updates, promotions, and newsletters (if you opt in)
  • Improve our website, marketing, and customer experience
  • Prevent fraud and ensure platform security
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Tracking

COOKIES & TRACKING TECHNOLOGIES

How we use cookies

Our website uses cookies and similar tracking technologies to:

  • Analyze website traffic and visitor behavior
  • Improve website functionality and performance
  • Deliver relevant advertising through platforms such as Meta and Google

You may disable cookies through your browser settings, although some parts of the website may not function properly.

Partners

THIRD-PARTY SERVICES

Trusted providers we work with

We may use trusted third-party services to operate and improve our business, including:

  • Shopify (website platform and payment processing)
  • Klaviyo (email marketing and customer communications)
  • Google Analytics (website analytics)
  • Meta Business tools (advertising and marketing analytics)
  • Swftbox (order fulfillment and shipping logistics)

These providers may process limited personal information in accordance with their own privacy policies.

Security

DATA PROTECTION

How we keep your data safe

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized personnel only.

You're In Control

YOUR RIGHTS

You may request to
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Unsubscribe from marketing emails at any time

To make a request, please contact: support@theneatshark.com

Changes

UPDATES TO THIS POLICY

When we update this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page.

Get In Touch

CONTACT

Questions about this policy?

If you have any questions regarding this Privacy Policy, please contact us:

support@theneatshark.com

Neat Shark Lifestyle & Cosmetics Trading – FZCO
Dubai, United Arab Emirates

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