PRIVACY POLICY
How we collect, use, and protect your information.
At The Neat Shark™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our brand.
INFORMATION WE COLLECT
Information such as your name, email address, phone number, and delivery address when you place an order, join our mailing list, or contact us.
Details related to purchases made on our website, including products ordered, payment method, and transaction details.
Information about how visitors interact with our website, including pages visited, time spent on pages, and actions taken. This data may be collected through cookies, pixels, and analytics tools (such as Google Analytics and Meta Business).
Information such as browser type, device type, IP address, and operating system, which helps us improve website performance and security.
HOW WE USE YOUR INFORMATION
- Process and fulfill orders
- Deliver products and provide shipping updates
- Send email updates, promotions, and newsletters (if you opt in)
- Improve our website, marketing, and customer experience
- Prevent fraud and ensure platform security
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to:
- Analyze website traffic and visitor behavior
- Improve website functionality and performance
- Deliver relevant advertising through platforms such as Meta and Google
You may disable cookies through your browser settings, although some parts of the website may not function properly.
THIRD-PARTY SERVICES
We may use trusted third-party services to operate and improve our business, including:
- Shopify (website platform and payment processing)
- Klaviyo (email marketing and customer communications)
- Google Analytics (website analytics)
- Meta Business tools (advertising and marketing analytics)
- Swftbox (order fulfillment and shipping logistics)
These providers may process limited personal information in accordance with their own privacy policies.
DATA PROTECTION
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized personnel only.
YOUR RIGHTS
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Unsubscribe from marketing emails at any time
To make a request, please contact: support@theneatshark.com
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page.
CONTACT
If you have any questions regarding this Privacy Policy, please contact us:
Neat Shark Lifestyle & Cosmetics Trading – FZCO
Dubai, United Arab Emirates